Toimitusehdot- ja palautusehdot

Shipping & Returns Policy – Miromoto Customs

Ordering

Products can be ordered through our online store by adding them to your shopping cart and completing the checkout process.
Once your order has been placed, an order confirmation will be sent to the email address provided during checkout.

Pricing

All prices include Finnish VAT (25.5%).
We reserve the right to change product prices and shipping costs without prior notice.

Shipping

Toimitamme tilaukset We currently ship within Finland only.

Orders are typically dispatched within 2–7 business days,unless otherwise stated on the product page.
Miromoto Customs is not responsible for delays caused by the shipping carrier.

Right of Cancellation & Returns

Consumers have the right to cancel their purchase within 14 days in accordance with the Finnish Consumer Protection Act..

Returned products must be:

Unused
In their original condition
Carefully packaged

The customer is responsible for return shipping costs, unless the product is defective or the wrong item was delivered.

Please contact us by email at info@miromotocustoms.com before returning any product.

Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us as soon as possible by email
We will replace or otherwise remedy defective or incorrectly delivered products in accordance with the Finnish Consumer Protection Act.

Limitation of Liability

Miromoto Customs shall not be liable for any indirect or consequential damages, or for delays caused by circumstances beyond our reasonable control (force majeure).

Changes to These Terms

Miromoto Customs reserves the right to update or modify these Shipping & Returns Policy at any time without prior notice.
The terms and conditions in force at the time the order is placed shall apply to that order.

Governing Law & Dispute Resolution

These terms and conditions are governed by the laws of Finland.

Any disputes shall primarily be resolved through mutual negotiation between the parties.
Customers are kindly requested to contact us first at info@miromotocustoms.com before pursuing any further action.

Consumers in Finland may refer unresolved disputes to the Finnish Consumer Disputes Board:
https://www.kuluttajariita.fi

Consumers within the European Union may also use the European Commission's Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/odr